Coaching & Mentoring

Communication Skills to Develop Your People

Coaching & Mentoring

Communication Skills to Develop Your People

Strengthen Communication. Support Growth. Shape Future Leaders.

Effective coaching and mentoring are essential to developing confident, capable professionals and fostering a supportive team culture.

This practical, one-day workshop is designed specifically for middle to senior leaders and professionals who are guiding, supporting and developing junior colleagues.


Why Attend This Course?

As an emerging or senior leader, you play a critical role in shaping culture, decision-making, and professional development. This workshop equips you with the communication skills and structured approaches to:

  • Coach junior colleagues with confidence and clarity.
  • Build meaningful mentoring relationships grounded in trust and mutual respect.
  • Navigate challenging conversations with empathy, curiosity and purpose.

Whether you're supervising a new hire, mentoring a colleague, or leading a team, this session offers practical tools to elevate your impact.

What You’ll Learn

Through a mix of expert-led facilitation, tailored scenarios, and reflective discussion, you’ll:

  • Clarify the differences between coaching and mentoring and their value in workplace settings.
  • Learn how to structure effective coaching conversations that build capability.
  • Practise applying a coaching framework in common workplace scenarios.
  • Identify the difference between coaching and feedback conversations.
  • Apply a structured framework to practice giving feedback in a clear and concise manner.
  • Explore how mentoring can foster confidence, wellbeing and career development.
  • Explore mentoring challenges such as boundaries, expectations and time pressures and how to manage them effectively.
  • Understand the role of goal-setting in guiding development and improving outcomes.

What’s Included

  • Pre-Course Consultation

    To tailor the course to your specific workplace culture and needs

  • Full Day Workshop

    Including the expertise of two facilitators

  • Digital Resources

    Comprehensive workshop content in PDF format

After the workshop, your learning continues with practical tools and support to help you apply the skills and strategies on the job:

  • Mentoring & Coaching eBook

    To guide you step by step through mentoring relationships

  • Mentoring Templates

    Practical templates for ongoing use with mentees

  • OPTIONAL 1:1 Coaching Session

    Personalised follow-up to help you apply your learning


Who Should Attend

This program is ideal for:

  • Leaders and Professionals looking to enhance their coaching and mentoring practice
  • Emerging leaders needing to develop their coaching and or mentoring skills
  • Anyone seeking to learn the basics of coaching and mentoring and developing people

Empower Growth Through Every Conversation

Great coaching and mentoring conversations build trust, spark insight, and inspire action. This workshop equips you with the tools to guide others with structure, clarity and intention.

Develop the confidence to support, challenge, and empower, one conversation at a time.