It is a very real and human tendency to forget. In fact, the forgetting curve is a mathematical formula that describes the rate at which something is forgotten after it is initially learned. The idea is over 100 years old. It originates in the late 19th century, with German psychologist Hermann Ebbinghaus, who was among …
Communicate better this Christmas
The festive season often comes with mixed emotions. While some people relish the celebrations and joy of having time to connect with family, it can equally be fraught with underlying tensions and unresolved conflicts. Guess what? This is the ideal time to practise your confident conversation skills. Work is often pressurised in the lead-up to …
Are you conflict averse? Everyone is.
Not a workshop goes by without a participant telling us that they hate conflict. Here’s the thing – none of us like it. Well, very few of us anyway. Confrontation makes us uncomfortable. When we dig a bit deeper the real issue is that people don’t feel confident having difficult conversations. The good news is …
Post workshop coaching is where the gold comes from
Almost always the feedback from our workshops says that participants were very satisfied or extremely satisfied with the session. Whilst this is good news, we are passionate about ensuring that the learning really sticks. We want to see them applied long-term to create meaningful change. We do this by giving everyone 10 weekly Learning Bytes …
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The Transformative Power of Confident Conversations
We are all human. Even the most senior, capable people can struggle with finding the most effective way to communicate in difficult situations. Lisa came to us recently as she felt she needed some communication skills to help her deal with high conflict situations at work. Instinctively she preferred to walk away and avoid dealing …
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How To Design Training That Sticks
Over time many of us develop habitual ways of communicating. It is not until these ingrained behaviours are no longer serving us that we may decide to try a different tact. This was the case with John who elected to attend a Learnfully course due to communication challenges he was having in a new job. …